ExpressVPN vs. CyberGhost: Quick recap
To make your choice of VPN easier, we’ve compared two of the most popular VPN providers: ExpressVPN and CyberGhost. The categories we have used for the evaluation are speed, security, privacy, price, ease of use and customer service. Below you can see the winner of each category:
- Security: ExpressVPN
- Speed: Tie
- Privacy: ExpressVPN
- Price: CyberGhost
- Ease of use: ExpressVPN
- Customer Support: ExpressVPN
In all categories, both providers are a good choice, but as you can see, our comparison shows that ExpressVPN is a little better.
Read the article if you want to know how we reached our verdict.
To help you choose between ExpressVPN and CyberGhost, we are going to compare these providers: Which of these two providers is better? In which categories does ExpressVPN win, as usual, and in which others does CyberGhost perform better? Below you will find our comparison of these two providers in terms of security, speed, ease of use, privacy policies (eg if they keep logs) and functionality. We will also explain specific characteristics of both VPNs, as well as the possibility of accessing movies from the Netflix America library or the use of VPNs in countries with repressive regimes.
ExpressVPN vs. CyberGhost: Additional functionalities, features and options
Here are the basic features of both providers.
|Servers||+3,000 servers in 94 countries||+6,800 servers in 89 countries|
|Torrents / P2P Support||✔||✔|
|Operating systems||Windows, Mac, iOS, Android, Linux||Windows, Mac, iOS, Android, Linux|
|Protocols||OpenVPN, IKEv2 / IPsec, L2TP / IPsec, Lightway (beta)||OpenVPN, IKEv2 / IPsec, WireGuard|
|Price||From $ 6.67 per month||From $ 2.75 per month|
|Records Policy||No logs||No logs|
|Money back guarantee||30 days||45 days|
|DNS leak test||✔||✔|
|Tor over VPN||✖||✖|
|Malicious website blocker||✖||✔|
|Custom DNS option||✔||✖|
|Online follow blocker||✖||✔|
|Automatic HTTPS redirect||✖||✔|
|Data compression option||✖||✔|
|Link to the web||Go to ExpressVPN||Go to CyberGhost|
Below you will find a brief explanation of the features mentioned above:
- Servers: Shows how many servers each VPN provider has on their server network.
- Support for Torrents / P2P: Specify if each VPN provider allows P2P traffic on their servers, for example to download torrents.
- Netflix / Streaming: Indicates if you can access Netflix, especially Netflix America, with each VPN provider.
- Simultaneous connections: Specify how many simultaneous VPN connections you can have per subscription on each provider.
- Operating systems: Indicates which operating systems the VPN is compatible with.
- Protocols: Displays a list of various VPN protocols. These are the encryption protocols used or supported by a particular provider.
- Price: Provides information regarding the cheapest price for a monthly subscription for each VPN.
- Logs Policy: Indicates whether a VPN keeps logs or not. Logs can take many forms, but it is important that the VPN provider does not keep logs of any kind.
- Refund guarantee: Shows the period within which you can request a refund if you want to leave the subscription. This period may differ for a single month subscription from the VPN provider.
- DNS leak test: Indicates if the VPN provider provides a DNS leak test as part of their software. This test can be used to see if your IP address has been leaked.
- Tor on VPN: Specifies whether each VPN provider has special servers available that work properly with the Tor browser. This browser can be used to access the dark web.
- Obfuscated Servers: Indicates whether each VPN provider provides obfuscated servers. These are servers that can bypass even the most extreme VPN blocks.
- Double VPN: Indicates if a VPN has “Double VPN” servers. If it does, then you can choose to connect to two VPN servers at the same time. This creates a double tunnel.
- Dedicated IP: Specifies if the VPN in question offers dedicated IP addresses. You usually pay an extra for this option.
- Emergency button: indicates if a specific VPN has an emergency button. This is a security feature that temporarily stops your Internet connection if there is a failure with the VPN provider.
- Split tunnelling: Indicates whether it allows you to specify which traffic you want to go through the VPN and which one does not.
- Ad blocker : Allows you to determine if a VPN has its own ad blocker.
- Diskless Servers: Indicates whether the VPN uses diskless RAM servers. These servers only function as a conduit and not as a hard drive where data is stored.
- Malicious website blocker: Specifies if the VPN offers the additional feature of blocking dangerous websites.
- Custom DNS option: Indicates if the VPN allows you to configure your own DNS records.
- Online Tracking Blocker: Allows you to determine if a VPN has a built-in extra feature that blocks online tracking.
- HTTPS automatic redirection: Indicates if a VPN includes a feature that automatically sends you to the HTTPS versions of the websites instead of the HTTP versions.
- Data compression option: This is an option that compresses large data files to provide a faster browsing experience.
ExpressVPN vs. CyberGhost: Which is the most secure?
When it comes to security, we look at the encryption used and the extra protocols and options offered by these two providers.
- ExpressVPN has OpenVPN with UDP or TCP. Additionally, it works with the IKEv2 / IPSec, L2TP / IPSec, and Lightway protocols. However, using the latter two is not recommended. L2TP is less secure than OpenVPN and Lightway is still in testing. OpenVPN is very secure, and therefore this protocol is seen as the best option. IKEv2 is a bit in between, so we recommend using OpenVPN.
- CyberGhost mainly offers the same protocols, except for L2TP and the switch from Lightway to WireGuard. WireGuard is supposed to be the best when it comes to VPN protocols, but it is still in testing.
- Both CyberGhost and ExpressVPN use 256-bit encryption – the highest level of security by international standards. Both providers also have an emergency button, so in the unlikely event that you lose connection to your VPN, the Internet connection is automatically disconnected. CyberGhost also has several features as part of its application that allow blocking malicious websites, online tracking, and unsafe websites. ExpressVPN does not have these features.
- For each of your subscriptions, CyberGhost shows on its account page which devices you have installed the VPN on. This allows you to determine which devices the VPN is active on. Unfortunately, this is not a positive feature when it comes to safety.
In conclusion, we can say that ExpressVPN and CyberGhost offer very secure VPN connections. However, as far as we’re concerned, ExpressVPN wins the point because they don’t track what devices it’s installed on their account page.
Most secure VPN : ExpressVPN
Speed: Which VPN is the fastest?
To compare the speed of these two VPNs, we have run speed tests on both VPNs. However, first, we have tested our own internet connection without a VPN to establish a base speed. The results can be seen in the following screenshot.
Then we have tested with local and international servers belonging to ExpressVPN and CyberGhost. The results can be seen in the table below, with the highest speeds in bold.
|Download speed on local server (in Mbps)||322.38||441.67|
|Upload speed on local server (in Mbps)||171.11||214.62|
|Ping on local server||8 ms||4 ms|
|Download speed in international server (in Mbps)||139.68||122.07|
|Upload speed on international server (in Mbps)||26.97||17.30|
|Ping on international server||114 ms||78 ms|
The test results show that during daily use both providers work perfectly. Therefore, the possibility that you will experience issues with your internet speed with these VPNs is minimal. Even if you download or stream content intensively, either provider might be a good choice. Since the speed of the two providers is more than enough to provide excellent conditions of use, we give a tie between the two providers.
Speed winner : Tie
Privacy: What user information do ExpressVPN and CyberGhost collect?
In addition to speed and security, it is important to know how these providers handle user data. If providers keep logs, no matter how good your security is, in the end you are not anonymous online. What about these two providers?
- ExpressVPN doesn’t keep logs. However, like all providers, it is impossible to test whether or not ExpressVPN keeps logs. However, in the long history of the provider, nothing has happened to provide proof to the contrary.
- Additionally, ExpressVPN uses TrustedServers where data is not permanently stored. Even if ExpressVPN wanted to keep logs, TrustedServers make it impossible.
- Like ExpressVPN, CyberGhost doesn’t keep any logs. However, the provider maintains anonymous data, which is used to improve its VPN service. This includes, for example, logins to CyberGhost to keep track of the hours when the servers are most loaded. According to CyberGhost, this information is deleted after 24 hours. Other data, which is kept for a month, is erased after the month ends. Also, it does not appear that CyberGhost collects data about traffic, IP addresses, or the times that users perform certain actions.
- From time to time, CyberGhost publishes a so-called “transparency report.” This report provides insight into how often personal data is requested from you. Copyright protection authorities, for example, may request data belonging to users who frequently download.
- The report shows that CyberGhost does not obey those requests for data. Even requests from government agencies fall on deaf ears. Consequently, CyberGhost also has a good reputation for privacy.
ExpressVPN and CyberGhost have appropriate privacy policies. But, ExpressVPN saves even less data than CyberGhost.
Privacy winner : ExpressVPN
ExpressVPN or CyberGhost: Which is Cheaper?
The table below provides a summary of prices for both ExpressVPN and CyberGhost subscriptions. As you can see, CyberGhost subscriptions are generally cheaper than ExpressVPN.
|1 month||$ 12.95||$ 12.99|
|6 months||$ 9.99||✖|
|1 year||✖||$ 3.99|
|15 months||$ 6.67||✖|
|2 years||✖||$ 3.49|
|39 months||✖||$ 2.25|
Please note : we do our best to keep these prices up to date, but it’s always a good idea to visit the VPN provider’s website for the current price.
The Price Winner: CyberGhost
Ease of use: installation and appearance
Our previous reviews of CyberGhost and ExpressVPN found that both providers have a good balance between usability and the number of options provided to users. In addition, the websites and software of both providers are very clear. We will talk about certain aspects in more detail below.
The software from the two vendors have nearly identical splash screens. Although ExpressVPN has a primarily white colour scheme, it is a bit more discreet than CyberGhost’s black and yellow. However, we conclude that the two providers are just as good. Both apps have a large button that you can connect with, and both have additional options located in the settings options.
Below, you can see screenshots of the ExpressVPN and CyberGhost home screens.
When testing a VPN application, we naturally also evaluate the installation process. The installation methods for ExpressVPN and CyberGhost are almost identical. The installation process, for both cases, is quite straightforward: you start by creating an account, you download the software, install it, and log in with your newly created account.
Regarding the installation process, we have not found substantial differences between ExpressVPN and CyberGhost. For more in-depth information on how the installation processes work, check out our ExpressVPN and CyberGhost reviews.
Ease of Use Winner : ExpressVPN
Customer Support: How good is user help?
- When it comes to ExpressVPN customer service, we can be short and nice: In live chat we get a direct response from an employee and not from a bot. Nor did he refer us to an article or another link: the information was provided entirely by the employee.
- CyberGhost’s live chat was very responsive and accurate. In essence, CyberGhost provides excellent service, if it weren’t for the fact that the customer service and help pages don’t seem to match. When we asked an employee what protocols were supported on CyberGhost, we were informed that they also supported WireGuard. Unfortunately, we couldn’t find this information on the CyberGhost help pages. Therefore, a bit run down, but the employee promised us internal action would be taken on this issue. Consequently, it seems clear to us that ExpressVPN has better customer service.
- On the ExpressVPN website you will find an answer to your question in 99% of cases. Sometimes you may have to go back and forth to find the right category, but in the end, all the information is there. Still, we found it a bit weird having to go to the bottom of the “What is a VPN” page to find information about the protocols.
- When it comes to CyberGhost, the web is a bit more optimized than ExpressVPN, but most of the information is presented as frequently asked questions. Theoretically, the idea has its logic: if people have a question, you can find the answer immediately. In practice, this makes finding answers to certain topics while moving around the web a bit difficult.
- We are also undecided regarding CyberGhost’s decision to subdivide its knowledge centre into three sections, “Guides”, “Troubleshooting” and “General Info”. As it is not clear what information we can find in each section, it takes much longer to find the required articles or topics. That’s why we give the award in this category to ExpressVPN.
Customer Support Winner: ExpressVPN
Let’s recap: The best VPN for a wide variety of purposes?
It seems clear to us that ExpressVPN and CyberGhost are providers that provide users with the online anonymity they want easily and securely. However, there are certain advantages that one provider offers while the other does not.
The following list provides a summary that shows at a glance which vendor has won in each category:
- Security: ExpressVPN
- Speed: Tie
- Privacy: ExpressVPN
- Price: CyberGhost
- Ease of use: ExpressVPN
- Customer Support: ExpressVPN
As far as we’re concerned, ExpressVPN remains the number one provider out of all the VPNs we’ve tested so far. The list also shows that ExpressVPN has won in more categories than CyberGhost. However, CyberGhost wins in terms of security only because they offer WireGuard, although it can also be argued that this protocol is not fully developed yet.
CyberGhost is a good choice for some customers, as it has a number of features where it really has advantages. For VPN users who primarily want to stream and torrent, for example, CyberGhost’s dedicated servers are highly recommended. Interested in one of these two providers? Then click on the appropriate button below.
Take a look at other VPN benchmarks to find which one is the best for you.