CyberGhost vs Surfshark: Which ISP is the best Choice?

CyberGhost vs Surfshark

If you are in doubt about which VPN is better between CyberGhost and Surfshark, it would be interesting to see all the pros and cons side by side. So, we decided to compare these two providers using various categories. 

These categories are speed, security, privacy, price, ease of use, and customer service. Below, we show the winner in each category.

  • Security: Surfshark
  • Speed: Surfshark
  • Privacy: Surfshark
  • Price: CyberGhost
  • Ease of use: Surfshark
  • Customer Service: Surfshark

As you can see, Sufshark wins in most categories. Click the button below to go to the Surfshark website.

Below, you can read more about the specific features of both providers and how they compare.

In this article, we compare CyberGhost and Surfshark. Both VPNs are easy to use and suitable for streaming Netflix, for example, or downloading torrents. But which of the two is the better choice?

CyberGhost or Surfshark: Extra Features, Features and Options

Before delving into the specific features of each VPN, below is an overview of the features provided by both providers.

FEATURECYBERGHOSTSURFSHARK
serversMore than 6,800 servers in 89 countriesMore than 3,200 servers in 65 countries
Torrents/P2P Support
Netflix
simultaneous connections7Unlimited
Operational systemWindows, Mac, iOS, Android, LinuxWindows, Mac, iOS, Android, Linux
protocolsOpenVPN, IKEv2/IPsec, WireGuardOpenVPN, IKEv2/IPsec, WireGuard, Shadowsocks (proxy)
PriceFrom $2.25 per monthFrom $2.21 per month
Log PolicyNo registryNo registry
Money back guarantee45 days30 days
DNS Leak Test
Tor over VPN
hidden servers
Double VPN
Dedicated IP
off button
split tunnel
adblocker
Diskless Servers
Malicious website blocker
Online tracker blocker
Static IP-Server Address
anonymous search engine
Email leak notification
Automated HTTPS Redirection
Data compression option
Link to websiteVisit CyberGhostVisit Surfshark

Below, you will find a brief explanation of all the features mentioned above:

  • Servers : Shows the number of servers available on each of the VPNs.
  • Torrents/P2P Support : If selected, it means that the VPN provider allows downloading torrents through their VPN network.
  • Netflix/Streaming : Indicates whether the specific VPN works with the US version of Netflix.
  • Concurrent Connections : Displays the number of devices you can connect to a specific VPN simultaneously in a subscription. Surfshark has no limit.
  • Operating System : Indicates which operating systems the specific VPN supports.
  • Protocols : These are VPN encryptions.
  • Price : Specifies each provider’s cheapest monthly price for a subscription.
  • Log Policy : Indicates whether or not the specific VPN provider tracks your data.
  • Money-Back Guarantee : Indicates the period within which you can request your money back if you decide to cancel your subscription. Please note that this period may be shorter if you subscribe to a single monthly subscription.
  • DNS Leak Test : Tells you if the specific VPN has a DNS Leak Test function. This function allows you to check if your IP address is being disclosed.
  • Tor over VPN : If the specific provider has Tor over VPN, it indicates that the provider has special servers available that work well with Tor browsers.
  • Hidden Servers: Hidden means hidden. If a VPN provider has these servers, you can access the internet freely, even in countries with the strictest regimes.
  • Double VPN : If a VPN provider has double VPN servers, you connect to two VPN servers simultaneously. This reduces the risk of someone being able to discover your real IP address and location.
  • Dedicated IP : Dedicated IP addresses are IP addresses used by a single user only. If a VPN has this option, you can request a static IP for your exclusive use, usually for an additional cost.
  • Power off button : Shows whether a particular VPN has an emergency stop button. With this feature, if the VPN malfunctions, your internet access will be (temporarily) interrupted, so your data remains safe.
  • Split tunnelling: If a VPN provider has split tunnelling, you can choose whether or not you want certain apps to connect to the internet through the VPN.
  • Adblocker : Indicates whether the specific VPN has adblocker functionality built in.
  • Diskless Servers : Does the specific VPN have diskless servers? In this case, the VPN network uses diskless RAM servers and no data can be stored.
  • Malicious website blocker : With this option selected, the private VPN can block access to malicious websites.
  • Custom DNS option : Is this feature selected? So, the specific VPN provider allows you to set your own DNS records.
  • Online tracker blocker : A VPN that has online tracker blocker feature may block trackers contained in certain websites.
  • Static IP – Server Address : Surfshark has servers with fixed IP addresses. Unfortunately, however, these servers are shared with other users.
  • Anonymous Search Engine : Surfshark offers its own anonymous search engine.
  • Email Leakage Notification : Surfshark has a notification function that alerts you if your email address has been leaked. This works similarly to the havibeenpwned website.
  • Automated HTTPS Redirect : The automated HTTPS Redirect function ensures that you are automatically connected to the HTTPS version of a website instead of the HTTP version.
  • Data Compression Option : This option can reduce data usage by compressing certain images while you are browsing.

CyberGhost vs Surfshark: Which VPN is Safer?

A provider’s security can be boiled down to a few points: the protocols offered, the type of servers used, and any additional functions it may have, such as the ability to block online trackers and the like.

  • CyberGhost and Surfshark offer OpenVPN, IKEv2/IPsec and WireGuard as VPN protocols. WireGuard is set to become the new best protocol, but it is still in the development stage.
  • Shadowsocks is available as a “protocol” with Surfshark, but it’s really just a proxy. Proxies can be used in countries where VPN usage is blocked. Unfortunately, Surfshark doesn’t explain this well in their application, which is a downside as you might think Shadowsocks is a protocol like all others.
  • Both providers use 256-bit encryption. Additionally, a kill switch is available from both providers, which shuts down the internet connection as soon as the VPN connection drops unexpectedly.
  • Surfshark, unlike CyberGhost, has the dual VPN feature. Surfshark also has some extra features to further protect your privacy. For example, a notification will appear if there is a risk that your passwords or other data has been hacked. However, the latter is not a major difference, as you can also verify an email leak with sites like haveibeenpwned. In addition, Surfshark has diskless RAM servers on which no data can be stored.
  • Currently, CyberGhost does not work in China because VPN usage is blocked. Also, CyberGhost shows on your accounts’ page which devices you have installed your VPN on. For example, you can see whether the VPN has been installed on a smartphone or desktop and the type of smartphone or desktop being used. This information is very sensitive to privacy, and as a result, we believe that displaying this information does not contribute to good security.

Ultimately, we see a clear difference between CyberGhost and Surfshark in terms of security. Both providers are very secure, but Surfshark does not control which devices you have your VPN installed on. In our opinion, this gives the victory to Surfshark.

Safe Winner : Surfshark

VPN Provider vs Provider Winner Safety Banner Surfshark

CyberGhost vs Surfshark: Which provider wins in speed?

To compare speeds, we ran speed tests on both providers. However, first we tested our own internet connection without VPN to set the speed baseline. Our baseline measurements are provided in the screenshot below.

Speedtest no VPN

Next, we tested the local and international servers owned by CyberGhost and Surfshark. The table below provides an overview of the results, with the best scores entered in bold.

SPEED METRICCYBERGHOSTSURFSHARK
Local server download speed (in Mbps)441.67381.40
Local server upload speed (in Mbps)214.62265.15
Local server ping4 ms4 ms
International server download speed (in Mbps)122.07372.46
International server upload speed (in Mbps)17.3002.19
International server ping78 ms78 ms

The results show that both Surfshark and CyberGhost are very fast. Compared to other VPNs, these two are among the fastest, with little difference between the two. Surfshark is faster when using international servers and CyberGhost when using local servers. 

However, we see from the results that Surfshark is much faster than CyberGhost when connecting to international servers. For this reason, we would like to declare Surfshark the winner in terms of speed.

Speed ​​winner : Surfshark

VPN Provider vs Provider Winner Speed Banner Surfshark

CyberGhost vs Surfshark: How Do These VPN Providers Ensure User Privacy?

In addition to speed, it is also important that your personal data does not fall into the hands of third parties thanks to the VPN provider itself. Do these providers keep records, and if so, what happens to them?

CyberGhost

  • CyberGhost does not keep any logs. However, the provider keeps anonymous data to improve the VPN service. For example, if the company knows how often the servers are logged in, it can avoid overloading.
  • CyberGhost occasionally publishes a “transparency report”. This report analyses how often CyberGhost receives requests for access to users’ personal data. The report shows that CyberGhost does not provide this information when requested, even bypassing government agencies.
  • For each of your subscriptions, CyberGhost records on its accounts’ page which devices your VPN is installed on.

Surfshark

  • Surfshark also does not keep any logs. However, Surfshark maintains anonymous data that helps to improve its software. Furthermore, just like CyberGhost, Surfshark also uses this data to check how busy their servers are.
  • Surfshark has migrated to a diskless server network. This means that no user data can be stored on their servers, as the data only exists temporarily in RAM.

The fact that CyberGhost does not use diskless servers gives us reason to give Surfshark the victory in the privacy category. Also, while CyberGhost says it doesn’t keep any logs, it’s not inconceivable that it might do so anyway.

Privacy Winner : Surfshark

VPN Provider vs Provider Winner Privacy Banner Surfshark

CyberGhost vs Surfshark: Which Provider Do You Pay Less?

Surfshark and CyberGhost are often chosen thanks to their incredibly low prices. See the table below for a comparison of plans (price displayed per month).

SIGNATURECYBERGHOSTSURFSHARK
1 month$12.99$12.95
6 months$6.49
1 year plan$3.99
2 year plan$3.49$2.21
3.25 year plan (39 months)$2.25

Note : Pricing may fluctuate based on temporary promotions.

Price winner : CyberGhost

VPN Provider vs Provider Winner Price Banner CyberGhost

CyberGhost vs Surfshark: Which is Easier to Use?

Our previous reviews of CyberGhost and Surfshark have shown that the ease of use is great with both providers. Where are the differences?

  • To find the CyberGhost server list, you must open the software completely. It is normally located in the taskbar (which we found a bit annoying), but you have to ‘maximize’ your browser window to see the list of all CyberGhost servers. With Surfshark, the server list simply appears and is much easier to find.
  • Both Surfshark and CyberGhost websites have knowledge bases where you can find information about the functions provided by the particular VPN. There are also manuals for these functions. The Surfshark website navigates well and is up-to-date. However, on the CyberGhost website, we found some outdated information.
  • Theoretically, the installation process for both applications is self-explanatory and very simple.

Screenshots of CyberGhost and Surfshark software are provided below.

Screenshots CyberGhost and Surfshark Software

Ease of Use Winner : Surfshark

VPN Provider vs Provider Winner Ease of Use Banner Surfshark

Customer Service: How do these providers solve their problems?

Of course, problems can arise that can’t be solved just by looking on the site. How does CyberGhost and Surfshark customer service respond?

  • Both CyberGhost and Surfshark have customer service representatives that you can ask questions via live chat. We were quickly connected to an employee when we asked a question.
  • The Surfshark employee responded clearly and was well-informed. This was also the case with the CyberGhost employee, but he was unaware that there was outdated information on the helpdesk pages. The fact that we had to point this out was not very good.
  • At both providers, customer service is available in English only.
  • Both providers’ online help centres were helpful, but Surfshark was a little more up to date.

Customer Service Winner: Surfshark

VPN Provider vs Provider Winner Customer Service Banner Surfshark

Our final verdict: When is CyberGhost the best choice, and when is Surfshark?

Our comparison shows that Surfshark has an edge over CyberGhost in most categories.

See below for an overview of the winner for each category:

  • Security: Surfshark
  • Speed: Surfshark
  • Privacy: Surfshark
  • Price: CyberGhost
  • Ease of use: Surfshark
  • Customer Service: Surfshark

If we have to pick an overall winner, we’ll go with Surfshark (that’s clear). Do you want to subscribe to one of these two providers? So, see below and go to the Surfshark or CyberGhost website.

Would you like to see the other VPN comparisons? Then click on one of the links below: